Last Updated: 14/12/2025
Welcome to Jewel Nests. These Terms & Conditions govern your access to and use of www.jewelnests.com and any purchases made through our online store. By accessing our Website or placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our Website or services.
- Eligibility & Use of Website
You must be at least the age of majority in your jurisdiction to place an order on Jewel Nests. You agree to use the Website for lawful purposes only and not to misuse or interfere with its operation.
- Product Information & Accuracy
We make every effort to display accurate product descriptions, images, pricing, and availability. However:
- Jewelry images may appear slightly different due to lighting, screen settings, or natural variations in materials
- Carat weight, dimensions, and specifications may vary slightly due to manufacturing tolerances
- We reserve the right to correct errors, inaccuracies, or omissions at any time
- Pricing, Currency & Taxes
- All prices are listed in the currency displayed at checkout
- Prices are subject to change without notice
- Applicable taxes, duties, and shipping fees are calculated at checkout
- Customers are responsible for any customs duties or import taxes on international orders
- Orders & Payment
By placing an order, you represent that:
- All billing and shipping information is accurate
- You are authorized to use the selected payment method
We reserve the right to refuse or cancel any order for reasons including, but not limited to, suspected fraud, pricing errors, or inventory limitations.
- Order Acceptance & Cancellation
An order is not considered accepted until it has been confirmed and processed by Jewel Nests.
- Orders may be canceled within 24 hours of purchase if production has not started
- Custom or made-to-order jewelry cannot be canceled once manufacturing has begun
- Custom & Made-to-Order Jewelry
Custom, engraved, resized, or made-to-order jewelry is produced specifically for you and is final sale, except where required by law.
Production timelines provided are estimates and not guarantees.
- Shipping & Delivery
We ship to Canada, the United States, and select international destinations.
- Delivery timelines are estimates and may vary
- Risk of loss passes to the customer upon delivery confirmation by the carrier
- Jewel Nests is not responsible for delays caused by carriers, customs, or unforeseen events
- Returns, Refunds & Exchanges
Returns, refunds, and exchanges are governed by our Return & Refund Policy, which forms part of these Terms. Please review it carefully before placing an order.
- Warranties & Care
Jewelry purchased from Jewel Nests may include limited warranties as described on the Website.
Normal wear and tear, misuse, accidental damage, or improper care are not covered unless required by law.
- Intellectual Property
All content on the Website — including text, images, logos, designs, and trademarks — is the property of Jewel Nests or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or use our content without prior written permission.
- Limitation of Liability
To the fullest extent permitted by law:
- Jewel Nests shall not be liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid for the product giving rise to the claim
This limitation does not affect your statutory consumer rights.
- Indemnification
You agree to indemnify and hold Jewel Nests harmless from any claims, losses, damages, or expenses arising from your misuse of the Website or violation of these Terms.
- Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use personal information.
- Governing Law & Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of the Province of Ontario, Canada, and the applicable federal laws of Canada.
For customers located in Toronto, Ontario, any disputes, claims, or proceedings arising out of or relating to these Terms, the Website, or any purchase shall be subject to the exclusive jurisdiction of the courts of Ontario, unless otherwise required by applicable consumer protection laws.
Where applicable, mandatory U.S. state or federal consumer protection laws may apply to U.S. customers and are not excluded by this clause.
- Ontario Consumer Protection Act (CPA) Notice
If you are a consumer located in Ontario, Canada, this agreement is subject to the Ontario Consumer Protection Act, 2002 (CPA).
Under the CPA:
- You are entitled to clear and truthful disclosure of material information
- Any provision in these Terms that conflicts with the CPA is void and unenforceable
- You retain all non-waivable rights and remedies provided under Ontario law
Nothing in these Terms limits or excludes your rights under the Ontario Consumer Protection Act.
- Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Website.
Your continued use of the Website constitutes acceptance of the updated Terms.
- Contact Information
For questions regarding these Terms & Conditions, please contact us:
📧 contact@jewelnests.com
🌐 www.jewelnests.com
