Who we are
Suggested text: Our website address is: https://jewelnests.com.
Introduction and Overview
This Privacy Policy explains how Jewel Nests. (“Jewel Nests,” “we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit our website (www.jewelnests.com), shop in our online store, interact with us via email, phone, live chat, social media, or other channels (collectively, the “Services”).
By using our Services, you consent to our collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of our Services.
Information We Collect
1. Information You Provide
We collect personal information you provide when you:
- Create an account
- Make a purchase
- Contact customer support
- Participate in promotions, surveys, or contests
- Sign up for marketing communications
- Apply for a job
This may include:
- Contact Data (name, email, phone, address)
- Payment Data (credit card details, processed securely via third-party processors)
- Demographic Data (age, gender, preferences)
- Profile Data (wishlists, ring size, style preferences)
- Content You Submit (product reviews, photos, messages)
- Employment Data (resume, job application details)
2. Information Collected Automatically
When you use our Services, we may collect:
- Device & Usage Data (IP address, browser type, pages visited)
- Cookies & Tracking Technologies (to enhance user experience and analytics)
- Location Data (if enabled, to provide localized services)
3. Information from Third Parties
We may receive data from:
- Social media platforms (if you interact with us there)
- Marketing partners
- Payment processors
- Fraud prevention services
How We Use Your Information
We use personal information to:
- Process orders and provide customer support
- Personalize your shopping experience
- Send marketing communications (with consent)
- Improve our Services and prevent fraud
- Comply with legal obligations
How We Share Your Information
We may disclose your information to:
- Service Providers (payment processors, shipping companies)
- Business Partners (for co-branded promotions)
- Legal & Regulatory Authorities (if required by law)
- Affiliates & Acquirers (in case of a business transfer)
We do not sell your personal information to third parties for their marketing purposes.
Your Rights & Choices
1. Access & Correction
You may access, update, or correct your account information by logging into your profile or contacting us.
2. Marketing Preferences
You can unsubscribe from marketing emails via the “unsubscribe” link or by contacting us.
3. Cookies & Tracking
Most browsers allow you to disable cookies, but some features may not work properly.
4. Canadian Privacy Rights
Under Canadian privacy laws (PIPEDA), you have the right to:
- Request access to your personal information
- Request corrections to inaccurate data
- Withdraw consent (where applicable)
To exercise these rights, contact us at [privacy@jewelnests.com].
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact Us
For privacy-related inquiries, please contact:
Email: [contact@jewelnests.com]
Mail: Jewel Nests.
Attn: Privacy Officer
For Quebec residents, additional disclosures may apply under Quebec’s Law 25.
